FAQs
How do I pay for an event I registered for?
Simple! During booking, you would have had the option to pay in-person, or online immediately via Stripe, which accepts credit cards, amongst other methods of payment (read here about Stripe). If you selected to pay with Stripe, a new page should have popped up requiring your payment information.
If the new page did not pop up, or you accidentally closed it, don’t worry! Check your email for a username (the email you filled in during booking/registration), and a password (automatically generated, which you can change). Once logged in, visit the “My Bookings” tab under “Events”. There, you should see your booking and the ability to resume payment.
Can I purchase on behalf of someone or transfer my tickets?
Yes! So long as you provide the individuals you are purchasing for the information you were provided (QR codes and general booking information), we will be able to validate that they have a booking.
I registered and paid for an event, but can’t make it anymore. May I get a refund?
We will absolutely try our best to provide you a refund. However, there are circumstances such as already having prepared your portion for the event, where we would not be able to refund you! Please see our refund policy for more details and the form to request a refund.
What does being a (general) member mean?
A general member, is a member interested in volunteer opportunities within the MCYC, as well as a member who wishes to be a participant of MCYC events. As a thanks to our general members, we sometimes host events with MCYC funded activities, free to the members.
Can I join the MCYC as a general member?
Of course! The more the merrier. Asides for being typically less than 26 y/o, and being interested in any aspects of Chinese culture, there are no requirements for joining as a general member. Don’t worry if you’re not familiar with Chinese culture, being interested is enough!